City of Willow Springs, Missouri

City Utility Services

Hookup & Deposit Fees:

Before any utility service is furnished to any customer he/she must produce 2 forms of identification or a U.S. passport and shall be required to pay a non-refundable cash hookup fee of $135.00 for commercial service and $75.00 for a residential service and a deposit of $175.00 for all services for which a receipt shall be given. The city shall refund all utility deposits which have not been applied against an outstanding utility bill.

In the event any consumer who has applied for any utility service and has any outstanding bills from any prior utility hookups in the city, there will be no hookup of utilities until outstanding bills are paid in full and a non-refundable hookup fee of $75.00 and a deposit of $175.00 has been paid.

A deposit may be waived if the applicant can provide proof of good credit at the time of application. Acceptable proof of good credit shall be a letter of credit faxed from applicant's most recent utility provider to City Hall at 417-469-4789 (fax).

Residential Electric Rates:

For commercial electric rates, please contact City Hall at 417-469-2107.

Residential/Commercial Water Rates:

Residential/Commercial Sewer Rates:

Sewer charges are based on water usage.

Payment Options:

Currently we are accepting cash, checks, money orders, or credit and debit cards as forms of payment. You can make your payments by mail to P.O. Box 190, in person at 900 W. Main Street, or by using the secure drop box located in front of City Hall. There is a 2.5% courtesy fee to use a credit or debit card and payment must be made in person at City Hall.

Billing Cycles:

Bills are mailed at the end of each month and are due by the 10th. A late fee of 10% of your total bill will be added after the 10th of each month. Final notices are mailed on the 11th. Services will be disconnected 5 business days after the due date if payment is not received. There is a $20.00 reconnect fee during regular business hours and a $30.00 reconnect fee after hours.

Trash Collection:

Residential service is $12.00 per month. Non Residential is $13.50 per month. Pickup is once a week. Containers or bags should be placed curbside by 6:00 a.m. You are allowed four 35-gallon bags or two 35-gallon containers. Extra trash bags can be purchased for $2.00 each for additional trash.

CALL BEFORE YOU DIG!! 1-800-DIG-RITE (344-7483)

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