City Utility Services
Hookup & Deposit Fees Renter: Service Fee $50 Deposit $350 Proof of Tenancy must be provided at time of application before any service will be connected. Copy of lease/rental agreement may be provided as proof of tenancy.
Property Owner: Service Fee $50 Deposit $150 Proof of Ownership must be provided at time of application before any service will be connected. Copy of deed or settlement statement may be provided as proof of ownership. Deposit may be waived if the owner can provide a valid letter of credit from a previous utility provider reflecting the most recent 24-month favorable payment history.
Deposits will not be applied after one year of good service as they have been in the past. The deposit will remain on the account until the account is closed.
Payment Options In person - cash, check, money order, or credit and debit cards Mail service - check or money order; mailed to P.O. BOX 190, Willow Springs, MO 65793 Over the phone - credit or debit card
Direct pay - ACH service every 10th of month (Automatic Withdrawal) Drop box - preferably check or money order; located in front of City Hall Pay Online - Click Here
** There is a card processing fee of $1.95 or 2.5%, whichever is greater, when using a card in person, over the phone, or online.
Billing Cycles Bills are mailed at the end of each month and are due by the 10th. A late fee of 10% of your total bill will be added after the 10th of each month. Final notices are mailed on the 11th. Services will be disconnected 5 business days after the due date if payment is not received.
Reconnect Fees: $50
All re-connections will be charged $50 regardless of time of day. Service will not be reconnected until payment of re-connection fee is paid in full. This fee will be due at the date of disconnect which is 5 business days after the due date.
Trash Collection Residential service is $13 per month. Non Residential is $15 per month. Pickup is once a week. Containers or bags should be placed curbside by 6:00 a.m. You are allowed four 35-gallon bags or two 35-gallon containers. Extra trash bags can be purchased for $2 each for additional trash.
CALL BEFORE YOU DIG!! 1-800-DIG-RITE (344-7483).